Privacy Policy

This privacy policy will explain how Something Chronic uses the personal data we collect from you when you use our website or social media.

What is personal data?

Personal data is information that relates to an identified or identifiable person who could be identified, directly or indirectly based on the information. This could include payment details and contact information.

Contact Information

For the purposes of this Policy, “Contact Information” means any or all of the person’s:

  • full name (including any preferences about how they like to be called);
  • full postal address;
  • telephone and/or mobile number(s);
  • e-mail address(es);
  • social media IDs/UserNames (eg: Facebook, Skype, Hangouts, WhatsApp)

Data privacy notice

What data do we collect?

Something Chronic collects the following data:

  • Personal identification information / contact information (Name, email address, phone number, etc.)
How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Email us through our website.
  • Interact with us via social media
  • Fill in contact information at our events.
  • Use or view our website via your browser’s cookies
How will we use your data?
  • Keep you informed of Something Chronic’s events and artistic programmes.
  • Provide information related to chronic pain and the arts.
How do we store your data?

Our Company securely stores your data in a secure location, and not in any public place, eg: locations whether the data could be overlooked by others, or the removable data storage devices would be susceptible to loss or theft. Computers/laptops in use for data processing will not be left unattended at any time]. Our Company will keep your contact details for one year. Once this time period has expired, we will delete your data.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

The right of access
You have the right to obtain confirmation as to whether or not personal data concerning him/her are being processed, and, where that is the case, access to your personal data.

The right to rectification
You have the right to require that Something Chronic rectify any inaccurate or incomplete personal data concerning you.

The right to erase {The right to be forgotten}
You have the right to require that Something Chronic erase any personal data concerning you without due delay.
Note: This provision is also known as “The right to be forgotten”.

The right to restrict processing
Where there is a dispute between the yourself and the Something Chronic about the accuracy, validity or legality of data held by the Charity the data subject shall have the right to require the controlled to cease processing the data for a reasonable period of time to allow the dispute to be resolved. (processing refers to how we use your data)

The right to data portability
You have the right to require Something Chronic to provide a copy of the data which you have provided and transmit those data to another controller without hindrance.

How to exercise your rights

Please email [email protected] in relation to any of the above rights concerning your data. Please ensure:
a) the request is made in writing
b) the data claimed to be in error or missing are clearly and unambiguously identified;
c) the corrected or added data are clear and declared by the subject to be complete and accurate.

All requests will be actioned as soon as is practical, something Chronic will endeavor to respond within 30 days. There may be delays where the appropriate volunteers or staff to deal with the request do not work on every normal weekday.

Where a data subject requests that their data be rectified or erased the Data Processor will ensure that the rectifications or erasure will be applied to all copies of the subject’s personal data.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21/06/2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected] or through the website

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
0303 123 1113